Terms of Service

Agreement to Terms

By creating a CafeOS account, you agree to these Terms. If you manage a café, you confirm you have authority to bind the business to this agreement.

Account Responsibilities

You must maintain the security of your staff logins and manager passwords. You are responsible for all actions taken under your account credentials.

We provide QR codes for tables. You must secure physical access to these codes to prevent guest disruption.

Uptime and Services

We aim for continuous service availability. However, local internet failures or power drops in your café will affect menu display and KDS sync. You must arrange backup offline operational procedures.

Fees and Billing

Subscribers pay monthly fees based on selected operating modules. We process refunds only when system failures prevent transaction logging for over twelve consecutive hours.